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PRIVACY POLICY
How we collect, use, and protect your information
This Privacy Policy explains how StoreVIAx (“we,” “us,” “our”) collects and uses information when you visit or shop on storeviax.com.
By using our Site, you understand that we will process your information as described in this Privacy Policy.
If you have questions about privacy, contact us at service@storeviax.com. Company Name and Address: (To be updated).
Transparency
What we collect
Security
How we protect
Control
Your choices
1) Information We Collect
We collect information to provide and improve our services. The types of information we may collect include:
- Contact information (such as name, email address, phone number, billing/shipping address).
- Order information (such as items purchased, order number, order history, returns/refunds, and customer service communications).
- Payment information (such as payment method and transaction identifiers). Payment card details are typically handled by our payment processors; we do not intentionally store full payment card numbers.
- Device and usage information (such as IP address, browser type, device identifiers, pages viewed, and approximate location derived from IP).
- Cookies and similar technologies used to enable site functionality, analytics, and personalized experiences.
2) How We Use Your Information
- To process orders, payments, shipping, returns, and refunds.
- To provide customer support and respond to inquiries.
- To communicate about your order, account, service updates, and policy changes.
- To operate, maintain, and improve the Site, including troubleshooting, analytics, and performance monitoring.
- To prevent fraud, abuse, unauthorized access, and other security issues.
- To comply with legal obligations and enforce our terms and policies.
- If you opt in, to send marketing communications (you can unsubscribe anytime).
3) Legal Bases for Processing
Depending on your location, we process personal data based on one or more of the following: (a) performance of a contract (to fulfill your order), (b) legitimate interests (such as preventing fraud and improving our services), (c) compliance with legal obligations, and/or (d) your consent (for certain marketing communications and optional cookies, where applicable).
4) Sharing Your Information
We may share your information with trusted third parties only as needed to operate our business:
- Service providers (e.g., payment processors, logistics/carriers, analytics, customer support tools, fraud prevention).
- Business transfers (e.g., merger, acquisition, or asset sale), where information may be transferred subject to applicable law.
- Legal and compliance when required by law, regulation, legal process, or to protect rights, safety, and security.
We do not sell your personal information in the conventional sense. However, some jurisdictions define “sale” or “sharing” broadly to include certain advertising technologies; see “Your Rights & Choices” below.
5) Cookies & Similar Technologies
- We use cookies and similar technologies to enable core functionality, remember preferences, understand usage, and improve performance.
- You can control cookies through your browser settings. Disabling certain cookies may affect site functionality.
- Where required by law, we will obtain consent for non-essential cookies.
6) Data Retention
We retain personal information for as long as necessary to fulfill the purposes described in this Privacy Policy, including to provide services, comply with legal obligations, resolve disputes, enforce agreements, and maintain business records. Retention periods may vary depending on the type of information and applicable legal requirements.
7) Security
We use reasonable administrative, technical, and physical safeguards designed to protect personal information. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.
8) International Transfers
We may process, store, and transfer information to countries other than your country of residence. Where required, we take steps designed to ensure appropriate safeguards for cross-border transfers in accordance with applicable laws.
9) Children’s Privacy
Our Site is not directed to children, and we do not knowingly collect personal information from children. If you believe a child has provided personal information to us, please contact us so we can take appropriate action.
10) Your Rights & Choices
Depending on your location, you may have certain rights regarding your personal information, such as:
- Access, correct, or delete certain personal information.
- Object to or restrict certain processing.
- Request a copy/portability of your personal information.
- Withdraw consent where we rely on consent (without affecting prior processing).
- Opt out of marketing emails by using the unsubscribe link (or by contacting us).
To exercise applicable rights, contact us at service@storeviax.com. We may need to verify your identity before processing certain requests.
11) Third-Party Links
The Site may contain links to third-party websites or services. We are not responsible for the privacy practices of those third parties. We encourage you to review their privacy policies.
12) Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Changes become effective when posted on this page. Your continued use of the Site after an update constitutes acceptance of the revised Privacy Policy.
Contact
Questions or requests related to privacy can be sent to our support email.
Company Name: (To be updated) · Company Address: (To be updated)
StoreVIAx Privacy Policy · Questions: service@storeviax.com
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